The powerful functionality and flexible architecture of fxDBO empowers organizations to easily adjust the software to any of their company-specific and proven business processes, as against company business policies and procedures being dictated by the software. fxDBO experts provide the implementation support at every level through its Business Rules driven flexibility and adaptable functionality. This unique customer-centric approach ensures 100% fit, not only at implementation time, but well beyond into the foreseeable future to customers’ dynamic business requirements. The comprehensive customer support includes the following:

• Hands-on onsite implementation through highly trained resources combined with direct online and real time remote assistance to whatever extent necessary, even on a 24/7 basis where this is part of the arrangement;
• Extensive e-training material in PDF/HTML and video format as well as application-specific online help designed for achieving high level of competence for operational staff and executives ;
• Results oriented phased implementation processes to maximize positive economic impact and effectiveness using short milestones (average 3-4 weeks), thus providing rapidly demonstrated direct bottom line improvements;
• Full user-group support and expedited incorporation of customer requested and deemed industry supportive enhancements into the core software;
• Regularly scheduled webinars on diverse topics and upcoming fxDBO new feature releases and enhancement.